Return & Refund Policy

Return & Refund Policy – Scent N Heaven

Your satisfaction matters to us. Returns are accepted within 15 days of delivery if the product is in original packaging and at least 90% unused.

Delivery and return charges are non-refundable. Once the returned item is received and inspected, refunds are processed within 7–10 business days.

How to Request a Return

📩 Email: scentsnheaven@gmail.com
📞 WhatsApp:+92 3042891603

Refunds are issued through the original payment method. For Cash on Delivery (COD) orders, refunds are transferred via bank account or mobile wallet after verification.

Scent N Heaven reserves the right to reject returns that do not meet these conditions.